Terms & conditions

TERMS OF SERVICE AGREEMENT

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS PLATFORM OR ORDERING PRODUCTS AND SERVICES FROM THIS PLATFORM YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
This Terms of Service Agreement (the “Agreement”) governs your use of this website, www.chennaisurprise.com, offer of products and services for purchase on this Platform, or your purchase of products and services available on this Platform. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Chennaisurprise reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Platform. Chennaisurprise will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Platform. Your use of the Platform following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Chennaisurprise encourages you to review this Agreement whenever you visit the Platform to make sure that you understand the terms and conditions governing use of the Platform. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Chennaisurprise for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Platform.

I. Membership Eligibility
Use of Chennaisurprise Platform is only for those individuals or legal entities who can form legally binding contracts under the applicable law. Therefore, if you are a minor, that is below 18 years of age, you are not eligible to use or transact on this Platform.

II. Products and Services
Terms of Offer. Chennaisurprise is an online marketplace for providing Experiences. “Experiences” are certain products and services packaged together, and marketed, sold via the Ecommerce website. In order to provide a comprehensive choice of Experiences, it has tied up with many vendors and service providers. By placing an order for Experiences through Chennaisurprise , you agree to the terms set forth in this Agreement. Communication. If you the Platform or send emails or other data, information or communication to the Platform, you consent to receive communication .Customer Solicitation: Unless you notify Chennaisurprise sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails, notifications, messages and call solicitations from Chennaisurprise and its designated in house or third party call and message team(s). Opt Out Procedure: We provide 2 easy ways to opt out of from future solicitations. 1. You may use the opt out link found in any email solicitation that you may receive. 2. You may also choose to opt out, via sending your email to Chennaisurprise on the contact email mentioned on our website Proprietary Rights. Chennaisurprise also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information. Sales Tax; Service Tax. If you purchase any Experiences, you will be responsible for paying any applicable sales tax and service tax.

III. Platform
Content; Intellectual Property; Third Party Links. In addition to making Experiences available, this Platform also offers information and marketing materials. This Platform also offers information, both directly and through indirect links to third-party websites. Chennaisurprise does not always create the information offered on this Platform; instead the information is often gathered from other sources. To the extent that Chennaisurprise does create the content on this Platform, such content is protected by intellectual property laws of the Indian, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Platform is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Chennaisurprise does not endorse the contents on any such third-party websites. Cherish is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.Use of Platform; Chennaisurprise is not responsible for any damages resulting from use of this Platform by anyone. You will not use the Platform for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Platform (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Platform by other users, (3) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (4) not defame, harass, abuse, or disrupt other users of the Platform License. By using this Platform, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Platform in connection with your normal, non commercial, use of the Platform. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Chennaisurprise or the applicable third party (if third party content is at issue). Posting. By posting, storing, or transmitting any content on the Platform, you hereby grant Cherish a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Chennaisurprise does not have the ability to control the nature of the user-generated content offered through the Platform. You are solely responsible for your interactions with other users of the Platform and any content you post. Cherish is not liable for any damage or harm resulting from any posts by or interactions between users. Chennaisurprise reserves the right, but has no obligation, to monitor interactions between and among users of the Platform and to remove any content Chennaisurprise deems objectionable, at its sole discretion. User Accounts; Promotions. Chennaisurprise reserves the right to collect user data including name, contact information, location based information provided by telecommunication companies or personal devices and other details to facilitate Experiences or use of the Platform. All information collected from the user are on a bonafide basis. Misuse and misrepresentation of identity or contact details will lead to automated termination of your services or the use of the platform without prior notice. Your accounts bearing contact number and email IDs are created and owned by Chennaisurprise . Any promotional discounts, offers and reward points accumulated can be revoked without prior notice in the event of suspicious account activity or your malafide intent. In the case the Platform is unable to establish your unique identity against a valid mobile number or e-mail ID, your account shall be indefinitely suspended and Chennaisurprise does not have the liability to share any account information whatsoever. Experiences. The Company shall be entitled at any time without giving any reason to terminate the booking of your Experience(s). Further, Chennaisurprise encourages all its customers to take full responsibility of his/her items. In case of lost items during an Experience, Chennaisurprise will try to locate the items on a “best-effort” basis but is not responsible for the same in case of loss or damage to the same.Payment. Using any of the payment method/s on the Platform, Chennaisurprise will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to: lack of authorization for any transaction/s, or exceeding the preset limit mutually agreed by You and between “Bank/s”, or any payment issues arising out of the transaction, or decline of transaction for any other reason/s. By making the Payment to Chennaisurprise , you understand that Chennaisurprise is neither a banking nor financial service, but only a facilitator providing electronic, automated online payments. Through providing payment facility, Chennaisurprise is not assuming any fiduciary responsibility or acting as trustee for the concerned transaction.

IV. Disclaimer of Warranties YOUR USE OF THIS PLATFORM AND/OR EXPERIENCES ARE AT YOUR SOLE RISK. THE PLATFORM AND EXPERIENCES ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Chennaisurprise EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT WITH RESPECT TO THE EXPERIENCES OR PLATFORM CONTENT, OR ANY RELIANCE UPON OR USE OF THE PLATFORM CONTENT OR EXPERIENCES. (INCLUDING TRIAL EXPERIENCES) WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Chennaisurprise MAKES NO WARRANTY: THAT THE INFORMATION PROVIDED ON THIS PLATFORM IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS PLATFORM WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. AS TO THE QUALITY OF THE EXPERIENCES OR UNINTENDED AFFECTS OF OR ACCIDENTS DURING THE EXPERIENCES. REGARDING ANY EXPERIENCES PURCHASED OR OBTAINED THROUGH THE PLATFORM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

V. Limitation of Liability
Chennaisurprise ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHERWISE, WITH RESPECT TO THE PLATFORM CONTENT AND EXPERIENCES AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE COMMISSION EARNED BY THE PLATFORM, LESS SHIPPING AND HANDLING, FOR EXPERIENCES PURCHASED VIA THE PLATFORM. COMMISION EARNED IS THE DIFFERENCE BETWEEN THE AMOUNT YOU PAID, LESS THE AMOUNT Chennaisurprise OWES OR PAID TO THE VENDOR OR SERVICE PROVIDER WHO PROVIDED OR FACILITATED THE EXPERIENCE Chennaisurprise WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE EXPERIENCES IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE PLATFORM CONTENT OR EXPERIENCES; (2) THE COST OF PROCURING SUBSTITUTE EXPERIENCES OR CONTENT; (3) ANY EXPERIENCES PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE PLATFORM; OR (4) ANY LOST PROFITS YOU ALLEGE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

VI. Indemnification
You will release, indemnify, defend and hold harmless Chennaisurprise , and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Platform content or your use of the Platform content; (3) the Experiences or your use of the Experiences (including Trial Experiences); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Chennaisurprise . When Chennaisurprise is threatened with suit or sued by a third party, Chennaisurprise may seek written assurances from you concerning your promise to indemnify Chennaisurprise ; your failure to provide such assurances may be considered by Chennaisurprise to be a material breach of this Agreement. Chennaisurprise will have the right to participate in any defense by you of a third-party claim related to your use of any of the Platform content or Experiences, with counsel of Chennaisurprise choice at its expense. Chennaisurprise will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Chennaisurprise against any claim, but you must receive Chennaisurprise prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Platform or Experiences.

VII. Privacy
Chennaisurprise believes strongly in protecting user privacy and providing you with notice of Chennaisurprise ’s use of data. Please refer to Chennaisurprise privacy policy, incorporated by reference herein, that is posted on the Platform.

VIII. Agreement to be bound
By using this Platform or ordering Experiences, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Platform.

IX. General
Chennaisurprise may at any time, in its sole discretion and without advance notice to you, cease operation of the Platform and distribution of the Experiences. Entire Agreement. This Agreement comprises the entire agreement between you and Chennaisurprise and supersedes any prior agreements pertaining to the subject matter contained herein. Effect of Waiver. The failure of Chennaisurprise to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect. Governing Law; India. This Platform originates from chennai. This Agreement will be governed by the laws of the State of tamil nadu without regard to its conflict of law principles to the contrary. Neither you nor Chennaisurprise will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Tamilnadu. By using this Platform or ordering Experiences, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents. Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Platform or Experiences or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. Waiver of Class Action Rights. BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.Termination. Chennaisurprise reserves the right to terminate your access to the Platform if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Chennaisurprise

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